Cenvia Labs accepts Zelle. It moves money directly from your bank account to ours, with no card, no processor and no fees on your side. Here is exactly what happens.
How payment works
Zelle, step by step. No card, no processor, no fees.
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Place your order
Choose Zelle at checkout. Your order is reserved and you receive an order number and the payment details straight away.
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Send the exact total by Zelle
From your bank app, send your order total to [email protected] (Cenvia Labs LLC). Put your order number in the memo.
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Upload your receipt
Take a screenshot of the completed Zelle transfer and upload it in the payment window after checkout, or later from your order page. This is how we match your payment to your order quickly.
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We confirm, then dispatch
A real person confirms the transfer, usually the same business day, and you receive a confirmation email. Your order then ships from Illinois on the estimate shown on your order page. Orders without payment after 48 hours are released and cancelled; nothing is charged.
- Zelle recipient
[email protected]· Cenvia Labs LLC- Payment window
- 48 hours from placing the order
- Questions
- [email protected]
What to expect after you pay
Your order shows “Awaiting payment” until you report the transfer. Once you upload the receipt or mark the payment as sent it shows “Payment under review” while a person at Cenvia Labs matches it. When the transfer is confirmed you receive a confirmation email, the order moves to “Processing”, and dispatch begins. In-stock items leave the same business day if confirmed before 1:00 PM Central; your order page and confirmation email show the estimated dispatch date. Every order ships from Illinois.
If something goes wrong
- You closed the payment window before uploading a receipt. Open the order under My Account, or use the link in your order email, and upload it there. You can also email the receipt to [email protected] with your order number.
- You sent the wrong amount. Email us with the order number and receipt. We tell you what is still owed, or refund the difference by Zelle.
- You missed the 48-hour window. The order is cancelled automatically and nothing is owed. Place a new order; if you already sent a payment, email us and we match it to the new order or refund it.
Keeping the payment safe
- Send only to the Zelle recipient shown on your order page and in your order email.
- Send the exact total, and put your order number in the memo.
- We never ask for your bank login, and we never take card details.
- Keep your receipt until you receive the confirmation email.